Name and Cabin Changes

Reservation Change Fees (passenger name changes and cabin changes): IF ALLOWED BY NCL, changes made any time after the deposit has been paid are subject to the following administrative fees:

90 days or more prior to sail date$25 name/cabin change fee per change
90 days or less from sail date$50 name/cabin change fee per change

Name Changes: In order to process a name change, the NEW guest must make full payment first (by logging in to his/her account online). Once that payment has been made, then the applicable amounts paid by the ORIGINAL guest will be refunded directly to the original guest. The name change fee will be applied to the new guest.

Cabin Occupancy Changes: Please note that cruise rates are based on the number of people in your cabin. Any changes in occupancy will result in a rate increase or decrease for the remaining guests in your cabin (depending on the type of change).

Refunds:

Refunds will be processed directly to the original credit card(s) used for payment (minus any applicable penalties/fees).

Requesting a reservation change or cancellation:

All cancellation and reservation changes must be requested by the Main Guest (guest that created the reservation) using our “Reservation Change Request Form.” To request the form, the Main Guest must email  reservations@ignitecruises.com. Change requests made by phone, webchat, or requests by proxy (another person, even if they paid) will not be accepted. No exceptions will be made. Cancellations and modifications must be received during regular business hours. Should you need to cancel or modify your reservation after business hours, during a weekend or holiday, your cancellation or modification will be processed on the next business day. Business hours are Monday-Friday 10am-6pm Eastern Time. Additional penalties may occur if a new penalty level is reached. Reservation changes are at the discretion of the cruise-line.

No changes of any kind (name or cabin) will be accepted within two weeks (14 days) of sailing.

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